You can easily return or exchange your items from Shaping New Tomorrow.
Please follow the steps below to properly return your items:
1. Make sure the product is in the same condition as when you received it. Fold it nicely and put it into the bag or box you want to use for your return. Please note that we reserve the right to return a different amount corresponding to the product's condition, if the above does not apply.
2. Download and print our return form here. Fulfill the form with the relevant information regarding your return or exchange (this is extremely important).
3. Print the returnlabel (this can be done on an ordinary A4 printer). Put the label on the package, without covering text or barcode. You are now ready to hand in your package at the nearest Postoffice (Look on the label which company is used)
Please be aware of the following:
We do not accept a returned item if:
It smells of perfume
- It has been exposed to smoke
- It is covered in fur from animals
- the product has not been properly packaged.
This returnportal is only for orders places in the United Kingdom
Are you in doubt?
You are always welcome to contact customer service, who are more than willing to help you.
Phone: +44 330 808 0768
Or contact os on our livechat.