Return Portal

You can easily return or exchange your items from Shaping New Tomorrow.

Please follow the steps below to properly return your items:

1. Make sure the product is in the same condition as when you received it. Fold it nicely and put it into the bag or box you want to use for your return. Please note that we reserve the right to return a different amount corresponding to the product's condition, if the above does not apply.

2. Download and print our return form here. Fulfill the form with the relevant information regarding your return or exchange (this is extremely important).

3. Print the returnlabel (this can be done on an ordinary A4 printer). Put the label on the package, without covering text or barcode. You are now ready to hand in your package at the nearest Postoffice (Look on the label which company is used)

Please be aware of the following:

We do not accept a returned item if:

- It smells of perfume

- It has been exposed to smoke

- It is covered in fur from animals

- the product has not been properly packaged.

This return portal is only for orders placed in the Netherlands.

Are you in doubt?

You are always welcome to contact customer service, who are more than willing to help you.

Phone: +31 10 808 1425

Email: info@shapingnewtomorrow.nl

Or contact os on our livechat.

Shaping new tomorrow
Danmarksgade 15A
9000 Aalborg
Denmark
Tlf: +3 11 08 08 14 25
info@shapingnewtomorrow.nl

Your Information